Contact

A real person reads every message. We reply within 2 business days, Monday to Friday.

Customer service

customerservice@olelisse.com
+1 438 528 6941

Order questions, returns, shade advice, complaints.

Business details

Olelisse — Mouloudi Mohamed
Sole proprietorship
555 Rue Chabanel O, 1541
Montréal, QC H2N 2J2
Canada

Business registration number: 2279529715

Product safety and ingredient enquiries

For questions about the composition of a product, or to report an adverse reaction, write to customerservice@olelisse.com with the product name, shade and batch code from the packaging.

Privacy

To access, correct or delete the personal information we hold about you, write to customerservice@olelisse.com with “Privacy request” in the subject line. We respond within 30 days, as required under Quebec's Law 25.

Returns

Returns are accepted within 30 days of delivery on unopened products. Contact us first — see our refund policy. Return address: 555 Rue Chabanel O, Montréal, QC H2N 2J2, Canada.